Privacy Policy for Daylesford Myotherapy

At Daylesford Myotherapy, we are committed to protecting the privacy and security of your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Collection of Personal Information

We collect personal information from you for the primary purpose of providing our services to you. The types of personal information we may collect include:

• Name

• Contact information (email address, phone number)

• Date of birth

• Health information relevant to your treatment

• Payment details

We only collect personal information by lawful and fair means and will only collect information that is reasonably necessary for or directly related to our functions or activities.

2. Use of Personal Information

We use the personal information we collect for the following purposes:

• To provide you with our services, including scheduling appointments and delivering treatments.

• To communicate with you about your appointments, updates, and promotions.

• To process payments and manage your account.

• To improve our services and tailor them to your needs.

• To comply with legal and regulatory requirements.

3. Disclosure of Personal Information

We may disclose your personal information to third parties for the purposes outlined above, including:

• Trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep your information confidential.

• Regulatory authorities or law enforcement agencies where required by law or where we believe it is necessary to protect our rights or property.

We will not disclose your personal information to overseas recipients unless we have taken reasonable steps to ensure that they comply with the Australian Privacy Principles or you have consented to the disclosure.

4. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. We implement a range of security measures, including encryption technology, firewalls, and secure socket layer (SSL) to safeguard your data.

5. Access and Correction

You have the right to access and correct the personal information we hold about you. If you would like to access or correct your information, please contact us using the details provided below.

6. Complaints

If you have any concerns about how we handle your personal information or believe there has been a breach of the Australian Privacy Principles, please contact us using the details provided below. We take privacy complaints seriously and will respond to your complaint within a reasonable timeframe.

7. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to access or correct your personal information, please contact us at:

Daylesford Myotherapy

Address: Hale House - 24 Raglan Street, Daylesford Vic 3460

Phone: 0472 671 678

Email: info@daylesfordmyotherapy.au